On one occasion when we were shopping in Brent Cross Gap you were mistaken for a shop assistant by two separate people, you were around 13.  You were browsing through the clothes rails and someone came and asked if a certain style was available in different sizes -  you came clean and told her that you weren't working there.  A couple of minutes later another lady came and asked you which colours and styles you thought would look best on her and where the changing room was, this time you answered the questions very professionally and politely, and she went off to try the garments on, not realising that you were just another customer.  You looked confident, stylish and in charge, you would have been great doing a Saturday job in Gap.  You were such a practical and competent young person Eloise.